Dedicated to Customer Support

Eagle Customer Specialist Team

YOUR EAGLE TEAM IS HERE TO HELP

Experience and Product Knowledge Count

Eagle has long been known for excellent service and attention to detail. Our Account Specialists know our products and knows their customers. To make sure our customers’ needs are being met, our dedicated Account Specialists receive ongoing training on products and services that will help you.  We are always looking at ways to improve your customer service experience.  

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Standard Products

Committed to providing dedicated customer support, start to finish.

Recognizing that Customer Service is as much about relationships as getting answers and solving problems, we take extra care to ensure that our customers are treated as special.  You’ll receive real-time access to the status of your order and instant order entry and processing – whether it is for inventories, manufacturing schedule, shipping status, or delivery date.  The same goes for a history of your purchases or any other requested information. 

 

Our top priority is ensuring that you, the customer, is happy.  We are all here to make your experience with Eagle Group the very best it can be.

Meet Your Account Specialist Team

Find Your Local Eagle Sales Representative

Eagle is represented across the country by independent representatives for local support to assist you and make the process of doing business with Eagle easy.

YOUR SPECFAB® TEAM IS HERE TO HELP​

Experience and Product Knowledge Count

Our SpecFAB®  Account Specialists know our products and know their customers. They will assist in the process of getting your project built to spec, on time and with the quality you can count on from Eagle.  Their expert knowledge of our custom fabrication capabilities will be there to support you from start to finish.

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Custom Projects

Committed to providing dedicated customer support, start to finish.​

SpecFAB® Customer Service specializes in coordinating and servicing your custom fabrication order from start to finish.  Services include follow-up on submittal drawings and subsequent approvals, organizing receipt of buyouts, managing timelines for consolidations and deliveries, and addressing any issues or concerns that come up as your custom order makes its way through Eagle’s detailed manufacturing process.

Meet Your SpecFAB® Account Specialists

Abbie O'Grady, SpecFAB® Account Specialist

Contact Abbie:

Kim Flach, SpecFAB® Account Specialist

Contact Kim:

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Find Your Local Eagle Sales Representative

Eagle is represented across the country by independent representatives for local support to assist you and make the process of doing business with Eagle easy.