Dedicated to Customer Support
Looking for A Freight Quote?
LOOKING FOR A FREIGHT QUOTE?
If you’re looking for a freight quote for your Eagle order, your Account Specialist is here to help. Contact your Eagle Account Specialist shown below and they will provide you with a freight quote and answer any questions you have about your Eagle orders.
EAGLE CUSTOMER SERVICE HOURS
Monday - Friday
7:00 am to 5:00 pm
Call 1-800-441-8440
FREQUENTLY ASKED QUESTIONS
Freight and Shipping
Where does my order ship from?
Clayton, Delaware
Can I pick up my order at the factory?
Yes, arrangements can be made with your Eagle Account Specialist to pick up your order. Pick up hours are 7:00 am – 3:30 pm Mon-Friday
How can I track my shipment?
Autoquotes is updated daily with tracking information. Or visit our Freight Carrier Links to track your shipment.
Do I need a liftgate for my shipment?
Liftgate is required for offload when a loading dock is not available.
How can I get a shipping quote?
Contact your Eagle Account Specialist to request a shipping quote.
Does Eagle ship to Canada?
Yes, we can ship package service or common carrier to Canada. If you need a quote, contact your Eagle Account Specialist.
Does Eagle ship internationally?
We ship to your US-based freight forwarder. Your forwarder would then transport the order to the final destination.
I had freight damage on my order, what should I do?
Contact your Eagle Account Specialist to request a shipping quote.
CUSTOMER SUPPORT QUICK LINKS
Need a reference catalog? Looking for spec sheets or assembly instructions?
Simply search by model #, EG number or keyword.
