Eagle Group

Field Service Technician I

Job Title:  Field Service Technician I
Reports To:  Field Service Manager
FLSA Status:  Nonexemp


The candidate will work with Lead Field Service Technician to completed required job installations and equipment repairs.  While not traveling employee will participate in daily manufacturing operations as needed.

Receive and execute direction from Lead Field Service Technician, Field Service Engineer or Field Service Manager to complete required tasks for installation and repair work.  Apply reasoning ability and communicate with Lead Field Service Technician to address unforeseen issues on site.  Read and interpret detail drawings to assemble, install or repair equipment.  Use typical methods, machines and tools required for fabrication, modification and installation of custom stainless steel and millwork pieces.  Execute required duties with professionalism in line with best practices and adherent to all applicable company policies.

Other duties as deemed necessary by supervision.

To perform this job successfully, an individual must be able to perform, each essential duty satisfactorily. 

Candidate must be honest, trustworthy and professional as they are considered a representative of the company while on field service trips. 

Must have a positive attitude and good communication skills. 

Must be able to receive and follow direction. 

Must be able to work well with others including Lead Field Service Technician, Field Service Engineer, Field Service Manager, any additional field service personnel and other contractors one may encounter while dispatched to a job site.

Must have a clear criminal background and a valid driver's license due to the requirements to access certain job sites.

Must have in-depth knowledge and experience in stainless steel and millwork fabrication including quartz, stone, Corian, wood, laminate and tile.

Must be able to read and interpret detailed drawings to ensure product matches approved submittals.

Must be able to perform physical requirements of the position including traveling for long periods, climbing, crouching and lifting heavy items.

Must be willing to travel at least 50% and up to weeks at a time on occasion.


No relocation assistance provided.